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How to Fix Software Not Responding Error

✅ Quick Answer

When a software or app shows “Not Responding”, it usually means the program is stuck waiting for a resource (CPU, RAM, disk) or a corrupted file is blocking it. The fastest fix is to force close the app, restart your PC, update the app, and then check for system errors. Most of the time this solves the issue within minutes.


❓ Why Does Software Become Not Responding?

Apps stop responding when they cannot communicate with Windows properly. This can happen due to high CPU usage, low RAM, outdated drivers, corrupted files, or software conflicts.

A common example is when you open a heavy program like Photoshop or Chrome and your PC has low memory. The app tries to load but Windows cannot allocate resources fast enough, so it freezes and shows “Not Responding”.

Another reason is corrupted program files or missing updates. If the app is outdated, it may not work correctly with the latest Windows updates.


🔧 Fix 1: Force Close the App and Restart

This is the simplest fix. Many times the app is stuck due to temporary glitches.

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Find the frozen app in the list.
  3. Click End Task.
  4. Restart the app.

If the app still shows “Not Responding”, restart your PC once.

Screenshot: Task Manager showing End Task option.


🔧 Fix 2: Update the Software

Outdated apps often conflict with Windows updates. Updating the software can fix bugs.

  1. Open the app and go to Help → Check for updates.
  2. If no update option, download the latest version from the official website.
  3. Install the update and restart the app.

🔧 Fix 3: Run the App as Administrator

Sometimes the app needs admin rights to access files or system resources.

  1. Right-click the app icon.
  2. Select Run as administrator.
  3. Check if the app works normally.

🔧 Fix 4: Clear App Cache or Data (For Apps)

Many apps store cache files that can become corrupted. Clearing cache can fix freezing.

  1. Open Settings → Apps.
  2. Find the app and click Advanced options.
  3. Click Reset or Repair.
  4. Restart the app.

🔧 Fix 5: Reinstall the App

If the software is corrupted, reinstalling is the best solution.

  1. Open Settings → Apps → Installed apps.
  2. Uninstall the problematic app.
  3. Restart your PC.
  4. Download and reinstall the app from the official website.

❓ Frequently Asked Questions

Why does my app freeze randomly?

It usually happens due to low RAM, high CPU, or outdated software. Background apps also cause this.

Is “Not Responding” dangerous?

No. It just means the app is stuck. You can safely close it using Task Manager.

Can antivirus cause app not responding?

Yes. Some antivirus programs block apps or slow them down. Try disabling antivirus temporarily.


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